Coronavirus Advice

Up to date guidance on public and animal health risks:

New Coronavirus Update from 14th April

Following the extension of the initial 3 week restrictions our regulatory bodies (RCVS & BVA) have now reviewed their initial guidance. They advise we can now undertake work beyond urgent and emergency care in order to prevent animal welfare harms occurring during the extended time period, currently based on a rolling two-month time frame. This advice is effective from Tuesday 14 April for the duration of the lockdown period and until further notice

PLEASE NOTE : ALL OUR CURRENT RESTRICTIONS IN RELATION TO GOVERNMENT ADVICE RELATING TO SOCIAL DISTANCING AND ONLY TRAVELLING WHEN ABSOLUTELY NECESSARY REMAIN IN PLACE.

Slowing the spread of Covid-19 remains the top priority for everyone. Public health, including the safety of our veterinary team members and clients, remains paramount.

The new guidelines now enable us to resume Puppy, Kitten, and most annual vaccinations and microchipping, and we will be contacting all those that have been delayed over the last 3 weeks.

Wherever possible we shall continue to do remote consultations via phone/video calls. Our vets and nurses are still split into smaller teams, so please continue to bear with us when contacting the practice. We hope to be able to return some furloughed staff before too long.

For repeat prescriptions please phone to order them and we can post them out or arrange for you to collect them safely – please telephone on arrival at the practice (or knock on the door) and they will be brought out to you. Food can likewise still be collected.

Any clients needing to attend the practice are asked to wait in their car.

Where possible the vet will treat your pet outside, but may need to take him/her inside if required.

No clients will be allowed to enter the building.

As previously, if you are having to self-isolate please phone the surgery for advice first. If we need to see your pet please arrange for a friend/family member from outside your home to bring your pet to the surgery. Do NOT send your pet without prior arrangement.

I am sure everyone will appreciate that it is crucial that we maintain the health of our staff to enable us to provide you with an emergency service and your cooperation is very much appreciated.

Thank you all again for you support and understanding, please be assured we will be here whenever you need us, and please stay safe.

Emergency contact number 015395 32669


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015395 32669

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